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Full Feature List

CORE MULTI-CARRIER SHIPPING 


  • Multi-Carrier Parcel Shipping 
  • Domestic Parcel Shipping 
  • International Parcel Shipping 
  • Envelope and Document Shipping 
  • Less-Than-Truckload Freight Shipping 
  • Full Truckload Freight Shipping 
  • Unified Parcel and Freight Dashboard 
  • Real-Time Multi-Carrier Rate Comparison 
  • Compare Shipping Cost and Transit Time 
  • Compare Available Carrier Service Levels 
  • Discounted Pre-Negotiated Carrier Rates 
  • Bring Your Existing Carrier Accounts  
  • Use Negotiated Carrier Rates Within the Platform 
  • Compare Available Carrier Services in One Screen 
  • Recommended Shipping Service 
  • Lowest-Cost Service Selection 
  • Carrier Service Ratings 
  • Detailed Rate and Charge Breakdown 
  • Domestic and International Carrier Services 
  • Centralized Shipment Processing 

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PARCEL SHIPPING WORKFLOW 


  • Quick Shipping Quote 
  • Quote Using Origin, Destination, Weight and Dimensions 
  • Convert a Quick Quote into a Shipment 
  • Guided Quote-and-Ship Workflow 
  • Single-Package Shipping 
  • Multi-Package Shipping 
  • Multiple Items per Shipment 
  • Copy Package Details Within a Shipment 
  • Delete or Edit Individual Packages 
  • Select Package or Envelope Type 
  • Imperial and Metric Measurement Options 
  • Enter Package Weight and Dimensions 
  • Special Handling for Oversized or Irregular Packages 
  • Residential Address Identification 
  • Standard Signature Requirement 
  • Adult Signature Requirement 
  • Shipment Date Selection 
  • Saved Shipping Quotes 
  • Automatic Lowest-Cost Shipment Processing 
  • Carrier and Service Manual Selection 
  • Shipping Label Generation 
  • Immediate Label Printing 
  • Shipping Label Reprinting  
  • Repeat a Previous Shipment 
  • Same-Day Shipment Cancellation When Eligible 
  • Pickup or Carrier Drop-Off Selection 
  • Schedule Carrier Pickups 
  • Select Pickup Dates and Available Time Windows 
  • Locate Authorized Carrier Drop-Off Locations 
  • Pickup and Delivery Special Instructions 
  • Shipment Reference Number Fields 
  • Multiple Reference Number Lists 
  • Promotional Code Support 

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BATCH AND HIGH-VOLUME SHIPPING 


  • Batch Shipment Processing 
  • Ship the Same Product to Multiple Destinations 
  • Domestic Bulk Shipment Creation 
  • Automatic Lowest-Cost Service Selection by Destination 
  • Review Individual and Total Batch Shipping Costs 
  • Generate Multiple Shipping Labels at Once 
  • Batch Processing of E-Commerce Orders 
  • Efficient Multi-Order Fulfillment Tools  

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ADDRESS AND PACKAGING MANAGEMENT 


  • Smart Address Lookup  
  • Address Auto-Completion 
  • Address Verification Capabilities  
  • Save Recipients to an Address Book 
  • Ship Directly to Saved Address Book Contacts 
  • Set a Default Ship-From Address 
  • Delete Individual Address Book Entries 
  • Delete Multiple Address Book Entries
  • Saved Box Library 
  • Create Custom Box Sizes 
  • Edit Saved Box Dimensions 
  • Delete Saved Box Types 
  • Select Saved Boxes During Quoting 
  • Default Package Dimensions
  • Default Package Weight  
  • Default Package Description 
  • Default Package Type 
  • Default Insurance Value 
  • Default Residential Address Setting 
  • Default Signature Setting 

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PARCEL CARRIER CONNECTIVITY 


  • UPS Shipping 
  • FedEx Shipping 
  • USPS Shipping 
  • DHL Shipping 
  • Additional Regional and Specialty Carrier Connectivity 
  • Carrier Availability Based on Origin and Destination 
  • Carrier Pickup Integration 
  • Carrier Drop-Off Location Integration 
  • Carrier Tracking Integration 
  • Carrier Label Generation 

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ECOMMERCE INTEGRATIONS 


  • Shopify Integration 
  • WooCommerce Integration 
  • BigCommerce Integration
  • OpenCart Integration 
  • Ecwid Integration  
  • Magento Integration 
  • Connect Online Stores to the Shipping Platform 
  • Secure Store Authorization 
  • Automatic Order Import 
  • Review Imported Orders in One Location 
  • Import Customer Shipping Information 
  • Import Product Weight and Dimensions When Available 
  • Manage Recent Store Orders 
  • Compare Carriers for Imported Orders 
  • Compare Rates and Estimated Delivery Times 
  • Process Multiple E-Commerce Orders 
  • Generate Labels from Imported Orders 
  • Automatically Generate Tracking Information 
  • Sync Shipment Status Back to the Store 
  • Update Order Fulfillment Status 
  • Automatically Notify Customers 
  • Branded Tracking Updates for E-Commerce Orders 
  • Real-Time Carrier Rates at Checkout 
  • Default Dimensions When Product Dimensions Are Missing 
  • Use Existing Carrier Rates at Checkout 

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LTL FREIGHT SHIPPING 


  • Multi-Carrier LTL Freight Rate Comparison 
  • Discounted LTL Freight Rates 
  • Domestic LTL Freight Shipping 
  • Cross-Border LTL Freight Shipping 
  • Multiple-Pallet Freight Shipping 
  • Enter Freight Dimensions and Weight 
  • Enter Detailed Freight Descriptions 
  • Enter Declared Freight Value 
  • Compare Freight Carriers and Services 
  • LTL Shipping Labels 
  • Platform-Generated Bill of Lading 
  • Centralized LTL Shipment Tracking 
  • Customs Documentation for International Freight 
  • Default LTL Customs Broker Information
  • Pickup and Delivery Contact Information 
  • Purchase Order and Reference Numbers 
  • Freight Pickup and Delivery Instructions 
  • Receiving-Dock Identification 
  • Forklift or Pallet-Jack Requirement Information 
  • Liftgate or Tailgate Pickup Service 
  • Liftgate or Tailgate Delivery Service 
  • Inside Pickup Service 
  • Inside Delivery Service 
  • Limited-Access Pickup or Delivery 
  • Appointment Delivery 
  • Advance Delivery Notification 
  • Restricted Receiving-Hours Instructions 
  • Small-Truck Requirement Instructions 
  • Additional Freight Accessorial Services 

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PUBLICLY LISTED LTL CARRIER CONNECTIVITY 


  • ABF Freight 
  • A. Duie Pyle 
  • ACT 
  • Day & Ross 
  • Daylight Transport 
  • Dayton Freight 
  • Estes
  • FedEx Freight 
  • Forward Air 
  • GLS Freight 
  • Old Dominion Freight Line 
  • Pitt Ohio 
  • R+L Carriers 
  • SAIA 
  • Southeastern Freight Lines 
  • TForce Freight  
  • XPO 

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FULL TRUCKLOAD SHIPPING


  • Full Truckload Shipment Processing
  • Dedicated Truck Capacity 
  • Multiple Truck-Type Options 
  • Truck Selection Based on Shipment Requirements 
  • Truck Capacity Validation 
  • Large-Volume Freight Shipping 
  • Multiple-Pallet FTL Shipping 
  • Oversized Freight Shipping 
  • High-Value Freight Shipping 
  • Time-Sensitive Freight Shipping 
  • Enter Freight Dimensions 
  • Enter Total Shipment Weight 
  • Enter Declared Shipment Value
  • Enter Freight Description 
  • Select FTL Accessorial Services 
  • Compare Available FTL Services 
  • Configure Pickup and Delivery Requirements 
  • Special Handling Instructions 
  • Cross-Border Customs Broker Information 
  • Centralized FTL Shipment Management 

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INTERNATIONAL SHIPPING 


  • International Parcel Shipping 
  • International Freight Shipping 
  • Shipping to Supported International Countries and Territories 
  • Automated Commercial Invoice Creation 
  • International Product Description Entry 
  • Country-of-Origin Information 
  • Reason-for-Export Defaults 
  • Product Currency Selection 
  • Tax Identification Number Storage 
  • Select Whether Duties and Taxes Are Paid by Shipper or Recipient 
  • Customs Broker Information 
  • Estimated Duties and Taxes 
  • Pre-Calculation of Border Fees Where Supported 
  • International Shipping Labels 
  • Customs Documentation Management 
  • Paperless Commercial Invoice Support Where Available 
  • Additional International Compliance Documents 

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INTERNATIONAL DOCUMENT MANAGEMENT 


  • Dedicated Trade Documents Library 
  • Upload and Store Customs Documents 
  • Reuse Approved Documents Across Shipments 
  • CUSMA/USMCA Certificate Storage 
  • Certificate of Origin Storage 
  • Other Supporting Trade Documents 
  • Attach Documents to Individual Product Lines 
  • Attach Multiple Documents to a Shipment 
  • Upload New Documents During Shipment Creation 
  • Add Documents to Eligible Pending Shipments 
  • FDA Prior Notice Document Support 
  • Electronic Document Submission for Supported Carriers 
  • DHL Electronic Customs Documents 
  • FedEx Electronic Customs Documents 
  • UPS Electronic Customs Documents 
  • PDF Customs Document Support 

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SHIPMENT TRACKING 


  • Centralized Shipment History and Tracking 
  • Track Parcel Shipments 
  • Track LTL Freight Shipments 
  • Track FTL Freight Shipments 
  • Track Shipments Across Multiple Carriers 
  • Search by Tracking Number 
  • Search by Internal Shipment ID  
  • Search by Recipient Name 
  • Filter by Shipment Date 
  • View Shipment Cost 
  • View Delivery Status 
  • View Carrier and Service Information 
  • View Pending Shipments 
  • View Completed Shipments  
  • Automated Shipment-Creation Emails 
  • Automated Tracking Emails
  • Recipient Tracking Notifications 
  • Successful-Delivery Confirmation Emails 
  • Sender Delivery Notifications 
  • Recipient Delivery Notifications 
  • Lifetime Shipment and Payment History While Account Remains Active 

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BRANDED CUSTOMER TRACKING


  • Custom Branded Tracking Page 
  • Upload Company Logo 
  • Display Company Name Instead of a Logo 
  • Custom Company Branding 
  • Consistent Tracking Experience Across Carriers  
  • Direct Customers to Your Tracking Page Instead of the Carrier Website 
  • Add Company Website Links 
  • Add Social Media Links 
  • Custom Tracking-Page Footer Message 
  • Automatically Link Processed Shipments to the Branded Tracking Page 
  • Branded Post-Purchase Customer Experience 

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RETURNS MANAGEMENT


  • Create a Return from an Existing Shipment 
  • Return Label Generation 
  • Automatically Email Return Labels to Customers 
  • Download Return Labels for Manual Distribution 
  • Compare Return Rates Across Available Carriers 
  • Discounted Return Shipping Rates 
  • Identify the Original Outbound Carrier 
  • Select the Same Carrier Used for the Original Shipment
  • Select the Same Service Used for the Original Shipment
  • Choose an Alternate Return Carrier or Service 
  • Return Shipping Through Multiple Carriers 
  • Centralized Return-Shipment Tracking 

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SHIPPING INSURANCE 


  • Optional Shipment Insurance 
  • Insure Product Value 
  • Insure the Cost of Shipping 
  • Coverage for Domestic Shipments 
  • Coverage for International Shipments 
  • Coverage for Loss 
  • Coverage for Damage 
  • Coverage for Theft 
  • Online Insurance Claims  
  • Claims Submitted Through the Platform 
  • Insurance Claims Status Management 
  • Insurance Available for Eligible BYOR Shipments 
  • Insurance Limits Based on Shipment and Program Terms 

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PARCEL AUDIT AND REFUND RECOVERY 


  • Automated Parcel Invoice Auditing 
  • Audit Existing Carrier Accounts 
  • UPS Parcel Audit Support 
  • FedEx Parcel Audit Support 
  • Additional Supported Carrier Auditing 
  • Audit Each Eligible Parcel Invoice 
  • Detection of Duplicate Charges 
  • Detection of Unauthorized Fees 
  • Detection of Dimensional-Weight Errors 
  • Detection of Service Failures 
  • Review of More Than 50 Potential Billing or Service Discrepancies 
  • Automated Carrier Claim Submission 
  • Automated Claim Resolution Workflow 
  • Carrier Refund Recovery 
  • Refund Credits Applied to Carrier Invoices 

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BRING YOUR OWN RATES AND CARRIER ACCOUNTS


  • Connect Existing Carrier Account Numbers 
  • Use Existing Negotiated Carrier Rates 
  • Maintain Direct Carrier Relationships  
  • Manage Multiple Carriers from One Platform  
  • Use Platform Shipping Tools with Existing Carrier Accounts 
  • Use E-Commerce Integrations with Existing Rates 
  • Use Branded Tracking with Existing Rates 
  • Use Insurance with Existing Carrier Accounts Where Eligible
  • Use Parcel Audit with Existing Carrier Accounts Where Eligible 
  • Add or Remove Carrier Connections 
  • Differentiate Platform-Rate and Customer-Account Shipments 

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ACCOUNT AND USER MANAGEMENT 


  • Company Account Management 
  • Multiple Users Under One Company Account 
  • User Roles and Permissions 
  • Activate or Deactivate Users 
  • Centralized Shipping Data 
  • Centralized Billing
  • Shared Address and Packaging Resources
  • Track Shipments Created by Multiple Employees 
  • Company Name on Labels and Communications 
  • Primary Account Email 
  • Separate Accounting Email 
  • Primary Company Contact Information 
  • Default Company Shipping Address 
  • Residential or Commercial Origin Setting 
  • Saved Payment Methods

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